Complaints

Devon is committed to providing a great service for our clients. However, there may be occasions where we don’t meet your expectations.

If you are not satisfied with a product or service we have provided, we would like to hear from you by contacting our Compliance Manager at compliance@devonfunds.co.nz or 0800 944 049.

Devon Funds Management is a member of an independent Dispute Resolution Service (DRS), the Insurance & Financial Services Ombudsman Scheme, an approved DRS for the purposes of the Financial Service Providers (Registration and Dispute Resolution) Act 2008.

If you are not satisfied with the response received from Devon, you may refer the matter (free of charge), directly to the DRS by visiting www.ifso.nz or calling 0800 888 202.